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Help & FAQ

How to post scrap?

Tap “What do you want to sell today?”, add photos, choose category, then confirm pickup address.

What materials are accepted?

Plastic, paper, metal, e-waste and other recyclables listed in the app catalog.

How does pickup work?

Admin assigns a collector. You get status updates: Request received → Collector assigned → Collector on the way → Materials verified → Payment completed.

Payments & receipts

Final pay uses verified weight × rate. Digital receipt appears in History for both you and admin.

Can I change my address?

Yes. Open Profile → Saved addresses, or Change from the Home address bar.

Still need help?

Our support team replies within 1-2 business days.

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